Returns and Exchanges

Last Updated: August 25, 2026

At SlangTeez.com, we want you to be happy with your purchase. If you need to return or exchange an item, please review the guidelines below.

1. Return Period

Items may be returned within 14 days of delivery, provided they meet the requirements outlined below.

2. Return Requirements

To be eligible for a return or exchange, items must:

• Be unworn and unused.
• Be in their original condition.
• Have all original tags attached, where applicable.
• Be returned in the original packaging, where possible.
• Include proof of purchase or your order number.

Items that are worn, washed, damaged, altered, or otherwise not in their original condition may not be accepted.

3. Exchanges

If you would like to exchange an item for a different size or eligible product, contact us within 14 days of delivery. Exchanges are subject to product availability.

If the requested replacement is unavailable, we may offer a refund or another suitable option.

4. Non-Returnable Items

Certain products may not be eligible for return or exchange. These may include:

• Customized or personalized items.
• Items marked as final sale.
• Gift cards.
• Products that have been worn, washed, or damaged after delivery.

5. Return Shipping

Unless an item arrives damaged, defective, or incorrect, the customer is responsible for the cost of returning the item.

If we sent you the wrong item or your item arrived damaged or defective, please contact us as soon as possible so we can assist with the issue.

6. Return Address

Approved returns may be sent or delivered to:

SlangTeez
Mall Plaza, Half Way 3, Shop 22 (Upstairs)
20 Constant Spring Road
Kingston, Jamaica
Tel: (876) 347-5595

Please contact us before sending or delivering a return to confirm that the return has been approved and to receive any necessary instructions.

7. Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

Original shipping charges may be non-refundable unless the return is due to an error on our part or applicable law requires otherwise.

8. Damaged or Incorrect Orders

If you receive an incorrect, damaged, or defective item, please contact us as soon as possible and provide your order number and clear photographs of the issue. We will review the matter and provide the appropriate solution.

9. How to Request a Return or Exchange

To request a return or exchange, contact SlangTeez through the contact information provided on SlangTeez.com. Please include your order number, the item you wish to return or exchange, and the reason for your request.

SlangTeez reserves the right to refuse returns or exchanges that do not meet the requirements of this policy or applicable law.